Industries
Care Homes
Keep families connected and staff reachable on every corridor — cordless handsets, resident-friendly phones, dependable Wi-Fi and lines that never leave relatives ringing out.
- Part of the Britannia group
- Serving UK business since 2014
- UK-based support, no call-centre scripts
- Your numbers, ported without drama
When a relative calls a care home, someone has to answer
Care homes run on trust, and nothing erodes it faster than a phone that rings out. Staff are rarely at a desk — they're on corridors, in lounges, in resident rooms — so the phone system has to travel with them.
We equip care homes with DECT cordless coverage across the building, call routing that follows shift patterns, family-friendly lines that always reach a human, and Wi-Fi that supports everything from resident video calls to digital care-planning tablets.
The communication challenges we solve for care homes
How we help
Built from the services we run every day.
DECT cordless everywhere
Yealink DECT handsets with multi-cell coverage across corridors, wings and gardens.
Learn moreShift-aware call routing
Hosted telephony that follows rotas — days to the office, nights to the senior on duty.
Learn moreWhole-building Wi-Fi
Ubiquiti networks designed for care settings — resident, staff and clinical traffic kept apart.
Learn more4G/5G backup & telecare
Failover connectivity and guidance for migrating alarm and telecare lines off analogue.
Learn moreReady for the analogue switch-off
Care settings are among the most exposed to the PSTN switch-off — nurse call, door entry, lift lines and telecare often still run on analogue. We audit what you have and migrate it safely, so nothing critical is left on a line that's being turned off.
Frequently Asked Questions
DECT cordless handsets with proper multi-cell coverage mean staff carry the phone with them, and routing rules pass calls to whoever is on shift. Families reach a person, not a voicemail.
They need a plan — analogue lines are being withdrawn. We audit every line in the building, identify what nurse call, lifts, alarms and telecare depend on, and migrate each to a supported digital path.
Yes — resident room phones (simple, hearing-aid-compatible handsets) and a segregated resident Wi-Fi network for video calls with family are both common parts of our care-home deployments.
How it works
Getting started is simple.
No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.
See your price
Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.
We handle the switch
We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.
One team, one bill
Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.
Telecoms designed for care homes.
Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.