Industries
Estate & Letting Agents
Every applicant call answered, every vendor update logged — branch-to-branch telephony with CRM screen-pops, recording and mobile apps for agents on viewings.
- Part of the Britannia group
- Serving UK business since 2014
- UK-based support, no call-centre scripts
- Your numbers, ported without drama
The vendor who can't reach you is choosing another agent
Estate agency is a phone-first business: applicants ringing about listings, vendors expecting updates, negotiators out on viewings half the day. Miss the call and the instruction — or the offer — goes elsewhere.
We connect agency branches on one system with queues that never give an engaged tone, CRM screen-pops so negotiators greet callers by name, recording for compliance and training, and mobile apps that keep agents reachable on viewings without giving out personal numbers.
The communication challenges we solve for estate & letting agents
How we help
Built from the services we run every day.
Branch-connected hosted telephony
One system across every branch — overflow between offices, free internal calls, one bill.
Learn moreCRM screen-pops & click-to-dial
Inbound calls pop the applicant or vendor record; outbound campaigns dial from the CRM.
Learn moreMobile apps for viewings
Negotiators answer the branch number anywhere — personal mobiles stay personal.
Learn moreRecording & reporting
Evidence agreements, settle disputes and coach teams with searchable call recordings and per-branch stats.
Learn moreAnswer every portal lead while it's hot
Speed-to-call wins instructions. Queues, overflow and mobile apps mean the lead generated at 6:45pm gets a human response — not a next-morning voicemail after the applicant booked with a rival.
Frequently Asked Questions
Yes — that's core to the design. If Southport's negotiators are all on calls, Liverpool answers seamlessly with the caller none the wiser, and the enquiry is logged for the owning branch.
The phone system integrates with mainstream CRMs directly and with property platforms via API. Screen-pops and click-to-dial are the two features agencies feel immediately — we'll confirm compatibility with yours upfront.
Yes — we port your existing numbers across, and they follow the branch whatever happens to the office or the line underneath.
How it works
Getting started is simple.
No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.
See your price
Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.
We handle the switch
We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.
One team, one bill
Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.
Telecoms designed for estate & letting agents.
Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.