Industries
Healthcare & GP Practices
Telephony that tames the 8am rush: smart queues, callbacks, and capacity that scales — for GP surgeries, dental practices and clinics where an engaged tone is a clinical risk.
- Part of the Britannia group
- Serving UK business since 2014
- UK-based support, no call-centre scripts
- Your numbers, ported without drama
The 8am scramble shouldn't be your patients' first experience
Every practice knows the morning rush: dozens of patients dialling at once, two lines, and a reception team who can only apologise. Modern cloud telephony fixes the maths — as many concurrent calls as you need, queues with position announcements, and callback options so patients aren't glued to redial.
We deploy compliant, resilient phone systems for GP surgeries, dental practices, pharmacies and clinics — with call reporting that evidences access targets and lines that stay up when the surgery is at its busiest.
The communication challenges we solve for healthcare & gp practices
How we help
Built from the services we run every day.
Hosted telephony with smart queues
Unlimited concurrent calls, queue announcements, callbacks and overflow between sites.
Learn moreOne system for multi-site practices
Our hosted platform spans branches with free internal calls, shared directories and central reporting.
Learn moreCall reporting & recording
Evidence access performance, review difficult calls and train reception teams.
Learn moreResilient connectivity
Business broadband with 4G/5G failover so clinical systems and phones never share a single point of failure.
Learn moreBuilt for access targets, not just calls
Queue statistics, missed-call reports and wait-time dashboards give practice managers the evidence they need — and patients a visibly better experience. Callbacks alone typically cut abandoned calls dramatically in the first month.
Frequently Asked Questions
Yes. Queue callbacks hold the patient's place in line and ring them back automatically when they reach the front — one of the most effective single changes a practice can make to the morning rush.
Yes — that's one of the biggest wins. All sites share one system, calls overflow between receptions when one is swamped, internal calls are free, and reporting covers the whole practice group.
Recording with the right retention and access controls is widely used in healthcare for training and dispute resolution. We configure retention periods and access permissions to match your information-governance policies.
How it works
Getting started is simple.
No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.
See your price
Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.
We handle the switch
We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.
One team, one bill
Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.
Telecoms designed for healthcare & gp practices.
Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.