Industries
Hospitality & Hotels
Front desk, rooms, restaurant and bookings on one phone system — with guest Wi-Fi and connectivity that holds up on a full house. Built for hotels, restaurants and venues.
- Part of the Britannia group
- Serving UK business since 2014
- UK-based support, no call-centre scripts
- Your numbers, ported without drama
Every missed call is an empty table or an unbooked room
Hospitality lives and dies on the phone: reservations, front desk, room service, events enquiries. A dated PBX with one line into reception means engaged tones at your busiest moments — and bookings that quietly go to the venue down the road.
We build hospitality phone systems on our own hosted platform (or 3CX, for those who prefer it) with purpose-made hotel handsets from Fanvil, tie them into your booking flow, and back the whole thing with connectivity sized for a building full of guests streaming at once.
The communication challenges we solve for hospitality & hotels
How we help
Built from the services we run every day.
Hosted telephony with hotel features
Call queues for reservations, wake-up calls, front-desk consoles and per-department ring groups — on our own hosted platform.
Learn moreFanvil hotel handsets
Purpose-built room phones with branded faceplates and service keys, supplied pre-provisioned.
Learn moreGuest & back-office Wi-Fi
Business broadband and networks that separate guest traffic from your POS, PMS and phones.
Learn moreLeased lines for large venues
Dedicated bandwidth for hotels and event spaces where hundreds of guests connect at once.
Learn moreHandsets guests can't break your budget with
Fanvil's hotel range gives every room a professional phone at a fraction of legacy PBX cost — and because it's all IP, moves, renames and reconfigurations happen in software, not in the riser cupboard.
Frequently Asked Questions
Yes — the phone system integrates with common CRMs and, via API, with hospitality systems, so reservations teams see who's calling and can log enquiries without re-keying. Tell us what you run and we'll confirm the integration path.
Yes — Fanvil's hotel handsets are designed exactly for this: cost-effective, wall or desk mounted, with programmable service keys and custom faceplates. They arrive pre-provisioned, so rollout is plug-in-and-go.
They can share the physical line but should never share the network. We segment guest traffic away from your POS, PMS and phones, apply bandwidth limits, and add a 4G/5G failover so a line fault never takes bookings down.
How it works
Getting started is simple.
No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.
See your price
Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.
We handle the switch
We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.
One team, one bill
Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.
Telecoms designed for hospitality & hotels.
Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.