0333 358 4940

Industries

Legal

Compliant call recording, practice-management integration and call handling that reflects how fee earners actually work — telephony for firms where every call may matter later.

  • Part of the Britannia group
  • Serving UK business since 2014
  • UK-based support, no call-centre scripts
  • Your numbers, ported without drama

In law, the phone call is often the record

Client instructions, undertakings, negotiations — a substantial part of legal work happens on calls, and firms need those calls handled, recorded and retrievable properly. Meanwhile fee earners split time between office, court, home and client sites, and the phone system has to keep up without leaking personal mobile numbers.

We deploy telephony for law firms with compliant recording and retention, integration into practice-management systems, and apps that put the office number on every device a lawyer carries.

The communication challenges we solve for legal

Calls that should have been recorded and retained — and weren't
Fee earners giving out personal mobiles to reach clients from court
Reception transferring blind with no view of who's available
Time on calls going uncaptured and unbilled
Client confidentiality demanding proper call and data security

Recording that stands up later

Blanket or rule-based recording with tamper-evident storage, defined retention and audited access — so when a dispute turns on what was said, your firm has the answer rather than an argument.

Frequently Asked Questions

Yes — recording rules are granular: whole firm, specific departments, specific users, or on-demand per call. Retention and who can retrieve recordings are separately controlled and logged.

Yes — our hosted apps (and the 3CX apps) place calls through the firm's system, so the office DDI is presented and the call is recorded and logged like any desk call. Personal numbers stay private.

The phone system integrates with mainstream CRMs out of the box and with practice-management platforms via API. We'll confirm the integration route for your specific PMS before you commit.

How it works

Getting started is simple.

No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.

See your price

Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.

We handle the switch

We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.

One team, one bill

Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.

Telecoms designed for legal.

Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.