0333 358 4940

Industries

Manufacturing

From the shop floor to the sales office — rugged DECT and paging that cut through factory noise, resilient site connectivity and one phone system across production and admin.

  • Part of the Britannia group
  • Serving UK business since 2014
  • UK-based support, no call-centre scripts
  • Your numbers, ported without drama

Production doesn't stop to take a call — the phones must work around it

Manufacturers run two worlds on one site: an office taking orders and chasing suppliers, and a floor where machinery noise, distance and shift patterns make ordinary phones useless. Both need to talk to each other and to customers, and increasingly the machines themselves need connectivity too.

We build manufacturing telecoms around that reality: rugged DECT and paging for the floor, queues and recording for the sales office, and site connectivity engineered for ERP, remote machine support and everything in between.

The communication challenges we solve for manufacturing

Calls to the shop floor lost to machinery noise and distance
Sales office and production coordinating by walking the site
ERP and machine telemetry sharing one fragile line
Shift patterns that standard call routing ignores
Suppliers and machine vendors needing secure remote access

Shift-aware by design

Manufacturing routing follows the rota, not the clock on the wall: the same number reaches the day office at 2pm and the night-shift supervisor at 2am, with escalation paths for the calls that can't wait for morning.

Frequently Asked Questions

With the right kit, yes — industrial DECT handsets with vibrate and loud-ring modes, plus paging speakers and flashing ringers positioned where the noise is worst. We survey the floor before we specify anything.

Yes — we provision secure, segregated connectivity for machine telemetry and vendor remote access, kept apart from your office network so a support session never becomes a security incident.

Yes — shift-aware routing sends the main number to the duty supervisor's DECT or mobile out of hours, with escalation if unanswered. The office phone stops being the single point of contact.

How it works

Getting started is simple.

No lengthy sales process and no jargon — three steps from “what does this cost?” to phones that just work.

See your price

Use our calculators for an honest estimate in about a minute — no email gate, no callback ambush. Or send us your latest bill and we'll price it for you.

We handle the switch

We port your existing numbers and plan the cutover around your working day, so customers keep reaching you and nothing drops mid-call.

One team, one bill

Phones, broadband and mobile on a single bill — supported day to day by the people who set them up, not a queue that passes you around.

Telecoms designed for manufacturing.

Tell us how your operation communicates today and we'll sketch the right system — with honest pricing attached.